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is there a way to cancel an order

Posted: Fri Mar 03, 2023 1:49 pm
by hghpandaman
I made an error in my shipping selection and wanted to try to cancel my order. Has anyone had success doing this? I emailed the "sales" email literally a minute after I received my confirmation and noticed the error, but after hearing about the response time, I'm not very hopeful they'll cancel it.

Re: is there a way to cancel an order

Posted: Mon Mar 06, 2023 11:46 am
by jillian.smythe
Hello hghpandaman,

Did our sales team reach back out to you? If not, please send me a private message with the order number and email address used for your order, and I will pass the information along to our sales team and express the urgency of your request.

Kind Regards,