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New IR 3 Pro - No data in Win XP

Posted: Fri Jun 04, 2004 4:46 am
by Jye
I seem to be having the same problem as other users here, no data, I cannot even get the camera view tracking window. I too have a lot of usb devices. I have done all the restore point, new driver, yaddayadda. Nothing. Zero. Zilch.

tbo I think a complete re-install of XP is a bit much and I wont be doing that in a hurry soz.



Im not a happy bunny.

[ June 04, 2004, 11:46 AM: Message edited by: Jye ]

Re: New IR 3 Pro - No data in Win XP

Posted: Fri Jun 04, 2004 6:47 am
by Jye
Re-install no diff, will be sending this POS back tommorow.

Re: New IR 3 Pro - No data in Win XP

Posted: Fri Jun 04, 2004 6:49 am
by Jye
quote:Find the "Key Activated" button on the front page of the NaturalPoint software. If this button is checked, uncheck it. LOL, another wild 'help' goose chase........ Where, who, what, why????

Re: New IR 3 Pro - No data in Win XP

Posted: Fri Jun 04, 2004 9:22 am
by Charlie251
You might not be getting any feedback due to your crappy attitude. Send it back, get a refund, and disappear.

Have a lovely day.

Re: New IR 3 Pro - No data in Win XP

Posted: Fri Jun 04, 2004 5:02 pm
by Jye
Have since tried this unit in my laptop and a vanilla PC. Nothing. I would say this unit is a reject, perhaps old even. I wondered why the chrome for the feet was rusty, perhaps this is an underwater version

Re: New IR 3 Pro - No data in Win XP

Posted: Sat Jun 05, 2004 5:24 pm
by Wayne
Jye,

Please contact me, if you have tried the unit on that amount of systems, we may need to look at the status of the unit, and I will be able to talk you through an install.

Re: New IR 3 Pro - No data in Win XP

Posted: Sun Jun 06, 2004 12:39 am
by Charlie251
From the difference in responses between Wayne and I, you can see who gets paid for tech support and who doesnt.

Re: New IR 3 Pro - No data in Win XP

Posted: Sun Jun 06, 2004 1:29 pm
by Wayne