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Vector Expansion license is a scam
Posted: Sun Sep 10, 2023 4:20 pm
by Mulberry4000
Yep i have track ir 3 and was going to use it but it seems not to work on the new software. There is no way in hell will pay to get it work. It is a scam. I am sick to death of developers in the gaming world and gaming peripherals scammingpeople. It is just not on. No way will i pay for it, i might as well get my tobii out and use that
Disgusted
Re: Vector Expansion license is a scam
Posted: Mon Sep 11, 2023 1:32 pm
by jillian.smythe
Hello Mulberry4000,
We stopped producing the TrackIR3 more than 15 years ago. When the TrackIR4 was released in 2005, we also released the Vector License at that time to allow TrackIR3 users to use the latest software versions without having to buy new hardware. The TrackIR5 was released in 2009, and the software released since then continued to be usable with TrackIR3 devices, as long as the user had the Vector Expansion license. All support for the TrackIR3, including the vector licenses, has been discontinued as of 2022. As noted on our website, we suggest any customers having trouble with TrackIR3 or TrackIR4 units should upgrade to the TrackIR5.
https://docs.trackir.com/retired-products.
Kind Regards,
Re: Vector Expansion license is a scam
Posted: Mon Oct 09, 2023 6:07 pm
by Jezeben
jillian.smythe wrote: ↑Mon Sep 11, 2023 1:32 pm
Hello Mulberry4000,
We stopped producing the TrackIR3 more than 15 years ago. When the TrackIR4 was released in 2005, we also released the Vector License at that time to allow TrackIR3 users to use the latest software versions without having to buy new hardware. The TrackIR5 was released in 2009, and the software released since then continued to be usable with TrackIR3 devices, as long as the user had the Vector Expansion license. All support for the TrackIR3, including the vector licenses, has been discontinued as of 2022. As noted on our website, we suggest any customers having trouble with TrackIR3 or TrackIR4 units should upgrade to the TrackIR5.
https://docs.trackir.com/retired-products.
Kind Regards,
Is there an upgrade fee?
Re: Vector Expansion license is a scam
Posted: Thu Oct 12, 2023 10:36 am
by jillian.smythe
Hello Jezeben,
The TrackIR5 is the current version of the TrackIR hardware. If you currently own a TrackIR3 or TrackIR4, you can reach out to our sales team using the contact form on our website (
https://www.trackir.com/help) to get a quote for the cost of purchasing a TrackIR5 unit.
Kind Regards,