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Incorrect TrackIR CD in box

Posted: Thu Jan 27, 2005 10:29 am
by Birch
Dear TrackIR customers,

We have found that we were shipping Installation CD's with the incorrect contents to TrackIR customers. If you have recently purchased a TrackIR, please go to the support section of the TrackIR website to download the correct installation software.

We sincerely apologize for any inconvenience this may have caused.

http://www.naturalpoint.com/trackir/sup ... loads.html

[ January 27, 2005, 09:27 PM: Message edited by: NaturalPoint - Birch Zimmer ]

Re: Incorrect TrackIR CD in box

Posted: Mon Jan 31, 2005 5:54 pm
by Dare
Yup I found that out after reading tons and re-installing. I finally wondered if I downloaded the newest software if it wougld help and presto:)

Are we going to get cd updates if we want?

Re: Incorrect TrackIR CD in box

Posted: Mon Jan 31, 2005 6:11 pm
by Wayne
Dare ,

Yes of course. Just drop me an e-mail with your TrackIR serial number, and ensure that I have your shipping address.