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Hello

Just received my brand new and longely awaited TrackIR 3 Pro with Vector ext (S. N 30072). Installed driver that came with the unit (4.0.22) and in Device Manager (3.2.00 2/15/05), restart and connected the unit.
Results: the short green light and constant red and blue lights and status : no data.

Tried on another two computers (winXP SP2) same results.

Please help.

Leon

setup log:
[2005/04/29 13:36:43 572.2]
#-199 Executing "C:\WINDOWS\system32\rundll32.exe" with command line: rundll32.exe newdev.dll,ClientSideInstall \\.\pipe\PNP_Device_Install_Pipe_0.{578E8F1C-6D0A-4391-8AFE-CC484DCA8094}
#I060 Set selected driver.
#-019 Searching for hardware ID(s): usb\vid_131d&pid_0155&rev_0001,usb\vid_131d&pid_0155
#-018 Searching for compatible ID(s): usb\class_ff&subclass_00&prot_00,usb\class_ff&subclass_00,usb\class_ff
#I022 Found "USB\VID_131D&PID_0155" in C:\WINDOWS\inf\oem24.inf; Device: "NaturalPoint trackIR 3"; Driver: "NaturalPoint trackIR 3"; Provider: "NaturalPoint"; Mfg: "NaturalPoint"; Section name: "NPUSB".
#I087 Driver node not trusted, rank changed from 0x00000001 to 0x00008001.
#I023 Actual install section: [NPUSB.NT]. Rank: 0x00008001. Driver date: 02/15/2005. Version: 3.2.0.0.
#-166 Device install function: DIF_SELECTBESTCOMPATDRV.
#I063 Selected driver installs from section [NPUSB] in "c:\windows\inf\oem24.inf".
#I320 Class GUID of device remains: {36FC9E60-C465-11CF-8056-444553540000}.
#I060 Set selected driver.
#I058 Selected best compatible driver.
#I060 Set selected driver.
#-019 Searching for hardware ID(s): usb\vid_131d&pid_0155&rev_0001,usb\vid_131d&pid_0155
#-018 Searching for compatible ID(s): usb\class_ff&subclass_00&prot_00,usb\class_ff&subclass_00,usb\class_ff
#I022 Found "USB\VID_131D&PID_0155" in C:\WINDOWS\INF\oem24.inf; Device: "NaturalPoint trackIR 3"; Driver: "NaturalPoint trackIR 3"; Provider: "NaturalPoint"; Mfg: "NaturalPoint"; Section name: "NPUSB".
#I087 Driver node not trusted, rank changed from 0x00000001 to 0x00008001.
#I023 Actual install section: [NPUSB.NT]. Rank: 0x00008001. Driver date: 02/15/2005. Version: 3.2.0.0.
#-019 Searching for hardware ID(s): usb\vid_131d&pid_0155&rev_0001,usb\vid_131d&pid_0155
#-018 Searching for compatible ID(s): usb\class_ff&subclass_00&prot_00,usb\class_ff&subclass_00,usb\class_ff
#I022 Found "USB\VID_131D&PID_0155" in C:\WINDOWS\inf\oem24.inf; Device: "NaturalPoint trackIR 3"; Driver: "NaturalPoint trackIR 3"; Provider: "NaturalPoint"; Mfg: "NaturalPoint"; Section name: "NPUSB".
#I087 Driver node not trusted, rank changed from 0x00000001 to 0x00008001.
#I023 Actual install section: [NPUSB.NT]. Rank: 0x00008001. Driver date: 02/15/2005. Version: 3.2.0.0.
#-019 Searching for hardware ID(s): usb\vid_131d&pid_0155&rev_0001,usb\vid_131d&pid_0155
#-018 Searching for compatible ID(s): usb\class_ff&subclass_00&prot_00,usb\class_ff&subclass_00,usb\class_ff
#-019 Searching for hardware ID(s): usb\vid_131d&pid_0155&rev_0001,usb\vid_131d&pid_0155
#-018 Searching for compatible ID(s): usb\class_ff&subclass_00&prot_00,usb\class_ff&subclass_00,usb\class_ff
#-019 Searching for hardware ID(s): usb\vid_131d&pid_0155&rev_0001,usb\vid_131d&pid_0155
#-018 Searching for compatible ID(s): usb\class_ff&subclass_00&prot_00,usb\class_ff&subclass_00,usb\class_ff
#-166 Device install function: DIF_SELECTBESTCOMPATDRV.
#I063 Selected driver installs from section [NPUSB] in "c:\windows\inf\oem24.inf".
#I320 Class GUID of device remains: {36FC9E60-C465-11CF-8056-444553540000}.
#I060 Set selected driver.
#I058 Selected best compatible driver.
#-166 Device install function: DIF_SELECTBESTCOMPATDRV.
#I063 Selected driver installs from section [NPUSB] in "c:\windows\inf\oem24.inf".
#I320 Class GUID of device remains: {36FC9E60-C465-11CF-8056-444553540000}.
#I060 Set selected driver.
#I058 Selected best compatible driver.
#-124 Doing copy-only install of "USB\VID_131D&PID_0155\5&BFE1B0B&0&2".
#W334 Failed to verify catalog when scanning file queue. Error 1168: Element not found.
#W366 An unsigned, incorrectly signed, or Authenticode(tm) signed file "c:\windows\inf\oem24.inf" for driver "NaturalPoint trackIR 3" will be installed (Policy=Warn, user said ok). Error 1168: Element not found.
#W187 Install failed, attempting to restore original files.
#W362 An unsigned, incorrectly signed, or Authenticode(tm) signed file "c:\windows\inf\oem24.inf" for driver "NaturalPoint trackIR 3" will be installed (Policy=Warn). Error 1168: Element not found.
#-024 Copying file "C:\Program Files\NaturalPoint\TrackIR4\Drivers\npusb.sys" to "C:\WINDOWS\system32\DRIVERS\npusb.sys".
#W362 An unsigned, incorrectly signed, or Authenticode(tm) signed file "C:\Program Files\NaturalPoint\TrackIR4\Drivers\npusb.sys" for driver "NaturalPoint trackIR 3" will be installed (Policy=Warn). Error 0xe000022f: The third-party INF does not contain digital signature information.
#-166 Device install function: DIF_REGISTER_COINSTALLERS.
#I056 Coinstallers registered.
#-166 Device install function: DIF_INSTALLINTERFACES.
#-011 Installing section [NPUSB.NT.Interfaces] from "c:\windows\inf\oem24.inf".
#I054 Interfaces installed.
#-166 Device install function: DIF_INSTALLDEVICE.
#I123 Doing full install of "USB\VID_131D&PID_0155\5&BFE1B0B&0&2".
#I121 Device install of "USB\VID_131D&PID_0155\5&BFE1B0B&0&2" finished successfully.

Please ignore this thread, I have my unit being replaced.
Thanks for the great support.

Leon