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Got an error

Posted: Mon Apr 01, 2024 12:31 am
by Premiate
Hi, I have a problem
TrackIR5.exe - Application Error
The application could not be started correctly (0xc000007b). Click OK to close it.
Can someone help me please?

Re: Got an error

Posted: Tue Apr 02, 2024 11:49 am
by jillian.smythe
Hello Premiate,

This error is caused by an issue with a Windows .dll or service. Please make sure you have both the x64 and x86 versions of the C++ Redistributables installed: https://www.microsoft.com/en-us/downloa ... x?id=40784. If that doesn't work, most customers have been able to resolve this issue by resetting or reinstalling Windows.

Kind Regards,