Got an error

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Premiate
Posts: 1
Joined: Fri Mar 15, 2024 1:32 am

Got an error

Post by Premiate »

Hi, I have a problem
TrackIR5.exe - Application Error
The application could not be started correctly (0xc000007b). Click OK to close it.
Can someone help me please?
...
jillian.smythe
NaturalPoint Employee
NaturalPoint Employee
Posts: 296
Joined: Fri Sep 02, 2022 6:40 am

Re: Got an error

Post by jillian.smythe »

Hello Premiate,

This error is caused by an issue with a Windows .dll or service. Please make sure you have both the x64 and x86 versions of the C++ Redistributables installed: https://www.microsoft.com/en-us/downloa ... x?id=40784. If that doesn't work, most customers have been able to resolve this issue by resetting or reinstalling Windows.

Kind Regards,
Jillian Smythe
TrackIR Support Representative
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