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3pro not recognized
Posted: Tue Mar 21, 2006 6:35 am
by spetz_159th
After installing my friends 3 pro on my computer to try to get it working again, I had the same prob as him. The program installed correctly, but as soon as I plug the device into the USB port, it is not recognized at all, and won't turn on. Any one have a suggestion ?
I have Xp pro. No x-keys or anything, X-45, MX 1000 mouse, Microsoft Media Keyboard in my USB ports, which are 2.0's.
[ March 21, 2006, 01:40 PM: Message edited by: Spetz_159th ]
Re: 3pro not recognized
Posted: Wed Mar 22, 2006 4:56 am
by rodom
No USB hub or laptop being used? Sounds like it may be a hardware issue.
If he is within the 1 year warranty have him email his details to
rick@naturalpoint.com and we can go about setting up an RMA.
Re: 3pro not recognized
Posted: Wed Mar 22, 2006 10:02 am
by spetz_159th
I probably sound like an idiot here, but what's the differenve between a USB port and a USB hub? And an RMA...
[ March 22, 2006, 05:02 PM: Message edited by: Spetz_159th ]
Re: 3pro not recognized
Posted: Wed Mar 22, 2006 5:29 pm
by Barred
The USB Port is on your PC, the hub plugs into the port and gives (normally 4) extra conections. These conections ALL share the same port that the Hub is plugged into. As TIR has a high data transfer it can overload the maximum dta rates for the Port (think of a traffic jam).
RMA is a companies returns policy (read their indevidualy Terms and Conditions.)