Page 1 of 1

Track IR won*t recognize my games

Posted: Wed Nov 06, 2024 4:43 am
by DonJosh
Hello guys,

I installed Track IR on my new pc and for the frist two days everything worked like it should, but then after these days Track IR dont recognize games after I opend a game like MSFS or Warthunder.
The software works and i get the left green LED when I open the software, but when I open a game after that, the right LED stays off and Track IR don*t minimize like it done it before.

I tried a complete re-install, removed every naturalpoint folder in my system and did a new install, but no joy.
I checked the software and games updates and tried even an older version (5.5.2) of Track IR, but no joy.

I dont know what to do... Track IR works in the software and for a few days it worked in MSFS.

Maybe someone had the same problem and can help me out or point me to something what I miss.

Thank you

regards
Joshua

Re: Track IR won*t recognize my games

Posted: Wed Nov 06, 2024 9:21 am
by jillian.smythe
Hello Joshua,

Have you tried running both the TrackIR software and the game with or without Administrative privileges? There is sometimes a conflict when one program is run as an Administrator and the other is not, and that keeps the TrackIR from working in the game.

Kind Regards,

Re: Track IR won*t recognize my games

Posted: Wed Nov 06, 2024 9:54 am
by DonJosh
Hello Jillian,

looks like your tip was right. Thank you very much!.

thank you for the quick help. I never stop learning.

regards
Joshua

Re: Track IR won*t recognize my games

Posted: Wed Nov 06, 2024 1:40 pm
by jillian.smythe
Hi Joshua,

Excellent! Happy gaming! :)

Kind Regards,