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hmm, strange

Posted: Sat Dec 03, 2005 11:05 am
by jgreth
On my TrackIR unit, the 2 left-side infrared lights are mostly out. They blink on from time to time but mostly are out.

This can't be a good thing.

Is there any way to fix this, or is the unit just failing on me? I've had it a tad less than a year. If it's failing, is there a way to return it for a new unit?

I just don't know what's goin on here.

- Jeff Greth

Re: hmm, strange

Posted: Tue Dec 06, 2005 2:30 am
by rodom
Please send me an email with your units serial number so we can start the RMA process.

Re: hmm, strange

Posted: Wed Dec 07, 2005 4:55 am
by jgreth
Will email you the moment I get home from work Rick.

Thanks for the response.