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Registering Vector Expansion

Posted: Thu Jan 12, 2006 1:54 am
by Bucaneer
Good afternoon (especially Tech Support)!

My Vector Expansion arrived in the mail this afternoon - thank you.

However, have opened up the TIR Software (latest build by the way (4.1.28).

Have clicked on the "Activate" Vector Expansion button, then filled in all the details on the next screen (Vector Hash/Serial etc). However, when I then click on OK, the following dialog box appears :

An error occured while contacting the license server. The error was:

The network is not present or not started.

Request guidance please?

(Have also emailed Tech Support, but may get a faster response here). Thanks.

Re: Registering Vector Expansion

Posted: Thu Jan 12, 2006 4:42 am
by Bucaneer
Problem solved - thanks Rick.

(Just in case anyone else has this problem - Norton Firewall was stopping TIR from communicating with its server).