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trackir4 just stopped working...was flying fine moments before in FS2004...red light on top illuminates....yellow on bottom does not flash anymore... the four lights no longer illuminate when trackir is activated....get a "status: no data" and greyed-out vector expansion in trackir window....uninstalled/reinstalled..no luck...any ideas?

[ March 03, 2006, 09:28 PM: Message edited by: goonybird ]

was nosing around and found this...would this help?....from the installlog:

3-3-2006
Install Log Entry Begin (Installation):
DirectX version : 09
DirectX version is okay
OS = Win 2K/XP
Component USB from 0 to 1
Component APP from 0 to 1
Component DOCS from 0 to 1
Component MSFS2002 from 0 to 0
Component PROFILES from 0 to 1
Install USB Drivers for 2K/XP
Found file (removing) : C:\WINDOWS\inf\oem13.inf
ReInstallUSBDevices loaded setuphlp.DLL :
Error = 0
RegisterDriverINF UpdateDriver4PnP Failed! :
USB\VID_131D&PID_0155 AND D:\NaturalPoint\TrackIR4\Drivers\NPUSB3.inf
Error = 183
SetupCopyOEMInfA Called
ReInstallUSBDevices loaded setuphlp.DLL :
Error = 13
RegisterDriverINF UpdateDriver4PnP Failed! :
USB\VID_131D&PID_0156 AND D:\NaturalPoint\TrackIR4\Drivers\NPUSB3.inf
Error = 183
SetupCopyOEMInfA Called
3-4-2006
Install Log Entry Begin (Mode = MODIFY ) :
OS = Win 2K/XP
Component USB from 1 to 1
Component APP from 1 to 1
Component DOCS from 1 to 1
Component MSFS2002 from 0 to 0
Component PROFILES from 1 to 1

[ March 03, 2006, 11:36 PM: Message edited by: goonybird ]

Hi,

I have the same problem. Tried following steps from another post :

1. Uninstall all TrackIR software.
2. Delete the TrackIR4 folder from C:\Program Files\NaturalPoint
3. Disconnect the TrackIR and reboot PC
4. Reinstall the software from this link.
5. Reboot PC.
6. Connect the TrackIR to a USB port on the back of the PC.
7. No matter what displays, if it installs, great but if not, find a file called SETUPAPI.LOG in your windows folder and email it to me.

I have also tried using different usb ports-no effect.

Here's my install log :

3-5-2006
Install Log Entry Begin (Installation):
DirectX version : 09
DirectX version is okay
OS = Win 2K/XP
Component USB from 0 to 1
Component APP from 0 to 1
Component DOCS from 0 to 1
Component MSFS2002 from 0 to 0
Component PROFILES from 0 to 1
Install USB Drivers for 2K/XP
ReInstallUSBDevices loaded setuphlp.DLL :
Error = 0
RegisterDriverINF UpdateDriver4PnP Failed! :
USB\VID_131D&PID_0155 AND C:\Program Files\NaturalPoint\TrackIR4\Drivers\NPUSB3.inf
Error = 183
SetupCopyOEMInfA Called
ReInstallUSBDevices loaded setuphlp.DLL :
Error = 0
RegisterDriverINF UpdateDriver4PnP Failed! :
USB\VID_131D&PID_0156 AND C:\Program Files\NaturalPoint\TrackIR4\Drivers\NPUSB3.inf
Error = 183
SetupCopyOEMInfA Called

I tried the regfix : No devices detected that need fixing

I have also tried it on another pc and it doesn't work there either -> unknown USB device.

Purchased from eDimensional UK December 05. serial # 042781.

Please help.

regards

Paul

[ March 05, 2006, 02:46 PM: Message edited by: paulnd ]

no response from anyone at Naturalpoint?

Paul

Did you email your setupapi.log as I asked?

yes I did. It's been 3 days and still no response to my email or this post.

Please help!

regards

Paul

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