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yellow light! 4 red dots! ;(

Posted: Thu Aug 10, 2006 3:47 am
by Mr.KingCobra
when I start up my TrackIr 4PRO !! yellow light,and four red dots in TrackIR! that's all! no detection or what so ever off my three reflector on my cap! ;(

hoping for some help,this is really an unnerving! it' worked for two days.

I have tried all the other solutions here in FORUM but nothing seems to work.

Re: yellow light! 4 red dots! ;(

Posted: Thu Aug 10, 2006 3:56 am
by VincentG
What is the Serial # of the device?
Should be located on the end of the cable, near the USB plug, or on the underside of the device.

Could you send us a copy of the Setupapi.log file?
It should be located in the C:\Windows folder

Have you tried the device on another system?

Are you plugging in directly to the system, or are you using a hub?

Have you tried isolating the device on the USB ports?

Could you attach a screen shot of your device manager, and tracking screen?

To make Print Screen work, you must save an image of what's displayed on-screen to the clipboard and then paste it into a document where it can be printed.

Windows Help: Print Screen

To do this, follow this procedure:

1. Maximize the window you'd like to capture.
2. To copy/capture the current window, hold down ALT + Print Scrn at the same time. To capture the entire screen, just press Print Scrn alone.
3. Open a new document in MS Paint, MS Word, MS Photo Editor, or Adobe PhotoShop.
4. Paste the screen shot by holding down CTRL and V at the same time.
5. Save the document as a .JPG or .JPEG file and send it in.