forums.naturalpoint.com

Ahoy,

Firstly, I'd like to thank Natural Point for a truly
wonderful product. I can't imagine flight simming without
one of these beauties.

Lately I've been noticing a slight issue with my TIR3. I'll
be flying along and suddenly my unit does not respond. The TIR3 unit will display a "RED" LED instead of the normal "GREEN" LED. At this point I need to restart the TIR software to clear the error.

This has happened roughly 3 times now. Twice whilst the unit was idle - out of game, and once whilst in game(CFS3). This was all in the span of one week.

Any ideas?

Thanx!

Have you tried the device on another system?

Are you plugging in directly to the system, or are you using a hub?

Have you tried isolating the device on the USB ports?

Have you tried turn off any kind of power save feature for your USB ports?

In the "Device Manager" you can right click the "USB Hub"(s) that show and turn off the power saving feature that turn those ports off when idle. Sometimes that has an impact on the connectivity of the devices.

Hi Vincent,

Thank you for your timely response.

- I don't have another system to try it on.
- No, I do not have a hub.
- I disabled all of the power saving features so I'll
see what that does.

Am I safe in assuming that this is a power issue?
I am uncertain as to what the red LED signifies.

Thanx!

Front Status LED

Off : NO reflective surface is being tracked, and TrackIR Enhanced output is NOT paused.
Green : A reflective surface IS being tracked, and TrackIR Enhanced output is NOT paused.
Orange : A reflective surface IS being tracked, and TrackIR Enhanced output IS paused.
Red : NO reflective surface is being tracked, and TrackIR Enhanced output IS paused.
Flashing Blue or Green : Low power or stand by mode.

Blue Case LED

Off : There is NO TrackIR Enhanced Title (game or simulation) running.
Glowing Blue : A TrackIR Enhanced Title IS running and has registered with the TrackIR software to receive tracking data.
Note : If the Case LED has been disabled in the Tracking -> Settings window, it will not turn on.