forums.naturalpoint.com

I haven't used it in a long time (been away) but I went to take a few turns around the patch in fs9 and....well, nada. I plugged in the unit and got the satisfying usual USB ding dongs from the comupter, but the TIR software that worked the last time does not detect the unit and there are no telltale LED lights illuminated at all.

Which version of the TrackIR software are you running?

The latest version of the software, which has support for your TrackIR 2, can be found here.

http://media.naturalpoint.com/software/ ... R_3_13.exe

Please email me with the following info......

What is the Serial # of the device?
It should be located on the end of the cable, near the USB plug, or on the underside of the device.

Have you tried the device on another system?

Are you plugging in directly to the system, or are you using a hub?

Have you tried isolating the device on the USB ports?

Could you attach a screen shot of your device manager, and tracking screen?

To make Print Screen work, you must save an image of what's displayed on-screen to the clipboard and then paste it into a document where it can be printed.

Windows Help: Print Screen

To do this, follow this procedure:

1. Maximize the window you'd like to capture.
2. To copy/capture the current window, hold down ALT + Print Scrn at the same time. To capture the entire screen, just press Print Scrn alone.
3. Open a new document in MS Paint, MS Word, MS Photo Editor, or Adobe PhotoShop.
4. Paste the screen shot by holding down CTRL and V at the same time.
5. Save the document as a .JPG or .JPEG file and send it in.

Thanks a lot for the reply. I'll try it in a few weeks. I was trying to troubleshoot real quick and get one more use aout of it but the movers are coming and so I had to tear the system down. Revisit in a few weeks or months.
The TIR was direct to the boxand worked the last time I used it. I tried a few different ports. I get the ding dong USB sound and the every time I get the whole new usb hardware seraching for software routine.

The computer is a three year old alienware that's desperately in need of a total wipe. I'm going to do that and try Vista on it and see if that doesn't help. Will The TIR2+Vista+FS-X work together (assuming that my TIR2 is working) or am I looking at getting a TIR4Pro...?

More than likely we will not have any new software for the TrackIR 1/2 products and Vista.