Losing TrackIR during long flight

[pevans_om]

Hi

Just thought I'd post this for reference in creating the new drivers.

I'm using the 4.1.29 a3 drivers.
TrackIR is plugged into external powered hub.

I start up TrackIR and FS9 no problem. Works like a dream (I love it). Set up my flight, take off and head for cruise.

After flying for about 2 hours I'm just setting up my approach when all the lights on the TrackIR unit go out. I notice a lot of hard disk activity, so I pause and minimise FS9.

The system tray then pops up saying it has detected new hardware. It detects TrackIR and asks me for the drivers. I reinstall and now it complains saying it would work better on USB2.0

Meanwhile the TrackIR app is hanging. I try to shut it down, but it refused to shutdown. I even try task manager and "TaskKill", but can't get it to shutdown. Only solution is a reboot.

After reboot TrackIR works just fine again.

This has now happenned to me twice in FS9 and a number of times in FSX. Usually during a relatively long flight.

I don't know if anyone else is experiencing this, but hopefully you can fix it in the final drivers.

Edit: I just checked my device manager and I now have 2 TrackIR 4's installed under the USB ports...

[VincentG]

Might be a USB issue on the system. It sounds like it is resetting the USB at some point which causes the hardware to crash, which then causes the software to crash.

1- Try moving USB ports. Either to another location on the HUB, or directly into the system itself.

2 - Check for any chipset driver updates for the system/motherboard.

3 - Check for any bios updates for the system/motherboard.

[pevans_om]

Since I have an nForce4 motherboard, and having read through the forums, I have updated my motherboard BIOS and software to the latest versions already.

In fact I moved to the external hub because of the old nForce4 hi-speed usb2.0 issue.

I've now reverted to the 4.1.28 drivers. I'll see if I have the same problem with those and let you know.

I've also now disabled the power save settings on the USB, so that might fix it too. We'll see.

[VincentG]

Keep us updated please.

[pevans_om]

Just an update to this.

Replaced Motherboard. I was having trouble with other USB devices too.

[VincentG]

Is it working better?