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Trackir not running

Posted: Sat Nov 25, 2006 9:12 am
by colombo
Hi, just received my trackir, I installed software but my trackir does not work with il2 fb.
No light in de hardware.
I run the sofware, but when I try to run mouse emulation a message says "Unable to initialize trackir"
I installed lasta version donwloaded here.

Re: Trackir not running

Posted: Sat Nov 25, 2006 3:06 pm
by VincentG
You don't need to run the mouse emulation software with IL2.

Is the TrackIR serial # showing up on the main tab of the TrackIR software?

Is it listed in the Device Manager of the system?

Are you plugging it into a hub, or directly into the back of your system?

Re: Trackir not running

Posted: Sun Nov 26, 2006 1:13 am
by colombo
The trakir runned once, then, the next time I used the trackir was unable to use, no signal detected.

I installed the trackir in another pc an nothing to do.

Re: Trackir not running

Posted: Mon Nov 27, 2006 12:23 pm
by VincentG
Please send you serial number to my email address listed below.

Re: Trackir not running

Posted: Fri Jan 19, 2007 6:14 pm
by maxpruckner
my track ir has the same problem worked well, but now trackir software state is "configuring" no light lighting on the track ir 4 pro , but serial number is shown, device doesnt work.
i ve also tried to install it on 2 other fresh installed pcs
the result was the same the track ir doesnt respond....
i bought it in germany at your official trackir store
what can i do shall?

Re: Trackir not running

Posted: Fri Jan 19, 2007 6:34 pm
by VincentG
Please send you serial number, and issue to my email address listed below.