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Hello...

I have a TrackIR3 with Vector Clip.
After a while, I decided to give LockON a go again and I setup my trackIR.

When I turned it on viewing is zooming left-right.. very quickly and I haven't even put the hat on my head yet.

This is the image of the camera response screen.

[image]http://www2.theflaggs.com:8080/quickshare/error.gif[/image]

This unit has not moved from the top of my monitor for over 6 months.. it's just been unplugged from the USB port...

I've uninstalled and reinstalled with the .29 beta3 drivers and it's still doing the same thing....

Please advise
Thx..
brett

downloaded any screensavers that require hitting the ALT key to resume desktop?
what memory are you running with?

Nope.. nothing "froofy" like that.


My Machine Specs

Please send the following information to me directly...

What is the Serial # of the device?
It should be located on the end of the cable, near the USB plug, or on the underside of the device.

Could you send us a copy of the Setupapi.log file?
It should be located in the C:\Windows folder

Have you tried the device on another system?

Are you plugging in directly to the system, or are you using a hub?

Have you tried isolating the device on the USB ports?

Could you attach a screen shot of your device manager, and tracking screen?

To make Print Screen work, you must save an image of what's displayed on-screen to the clipboard and then paste it into a document where it can be printed.

Windows Help: Print Screen

To do this, follow this procedure:

1. Maximize the window you'd like to capture.
2. To copy/capture the current window, hold down ALT + Print Scrn at the same time. To capture the entire screen, just press Print Scrn alone.
3. Open a new document in MS Paint, MS Word, MS Photo Editor, or Adobe PhotoShop.
4. Paste the screen shot by holding down CTRL and V at the same time.
5. Save the document as a .JPG or .JPEG file and send it in.

Have you tried turn off any kind of power save feature for your USB ports?

In the "Device Manager" you can right click the "USB Hub"(s) that show and turn off the power saving feature that turn those ports off when idle. Sometimes that has an impact on the connectivity of the devices.

I have a Dell 19" monitor with USB ports on the side and back.
That USB was being fed from a USB2.0 hub (powered)...

The trackIR was plugged into the Dell..

When I plugged it directly into the Powered USB hub..

Voil'a!
it's working now...

What I don't get, it worked months ago under the old setup.....

thx for you help.

Sometimes moving the unit around on the USB ports, causes the system to reallocate system resources and thereby reinstall itself.