forums.naturalpoint.com

I have had my TrackIR 4 with clip since Christmas and have so far hardly used it as I have the same problem as many others. When I start FSX, it responds fine for about 1min (and by the way looks like its gonna be great fun), then it starts to respond on the screen about 20secs after I move my head. It just gets worse and worse to the point that I cannot use it. I have all the correct dots on the unit and in the user set-up it appears to work perfectly. Is there an integration issue with FSX?
By the way, I have Kerio firewall and Nod32 Anti-virus installed, both of which I have quit whilst in FSX to no avail.

Couple of things to try....

Remove the TrackIR software by doing the following:
a. Click "Start"
b. Click on the "Control Panel"
c. Click "Add/Remove Programs"
d. Find "TrackIR" and click "Change/Remove"
e. Once launched it will give the option to completely remove it.
f. Delete the NaturalPoint folder at the following location, C:\Program Files\NaturalPoint
g. Download and reinstall the software from the following location, http://media.naturalpoint.com/software/ ... .Final.exe

1 � Delete the following file folder

C:\WINDOWS\WinSxS\x86_Microsoft.FlightSimulator.SimConnect_67c7c14424d61b5b_10.0.60905.0_x-ww_429211e9

2 � Insert the FSX CD, and run the repair utility. Basically we are looking to reinstall the folder.

3 � Hopefully this should remedy the issue.

Please let me know if this helps.

Thanks for the advice, I have tried that. At first everything looked like it was working better. It lasted for a good 5 mins before...it started doing the same again. I tried it with track clip pro and with vector both of which had the same result. I can't make my mind up if it is FSX itself or the TrackIR that is causing the pause. I have noticed it to be worse when I fly on non-FSX aircraft or if I pause FSX for any reason. I have also noticed with this driver that the software does try to catch up, and sometimes does if you hold still for a minute or so, but will give up again when it has recovered. Any more hints out there?

Really hope NaturalPoint gets to a definitive resolution for this...the FSX/IR4 video downloads look pretty exciting, but FSX is probably all I'd end up using it for so I can't buy till that works seamlessly.

Anyone out there (including naturalpoint folks) happening to read this that DON'T get lag in FSX?

I don't have an issue with lag, and FSX, at all.

JohnB -

What type of motherboard, and system chipset are you running?

Are you plugging in directly to the system, or are you using a hub?

Have you tried isolating the device on the USB ports?

Have you tried turn off any kind of power save feature for your USB ports?

In the "Device Manager" you can right click the "USB Hub"(s) that show and turn off the power saving feature that turn those ports off when idle. Sometimes that has an impact on the connectivity of the devices.

Vincent,



Details for my machine as follows from Belarc advisor:



Main Circuit Board

Board: http://www.abit.com.tw/ IC7/IC7-G(Intel i875P-ICH5) 1.0/1.1

Bus Clock: 133 megahertz

BIOS: Phoenix Technologies, LTD 6.00 PG 12/28/2004



Processor

2.80 gigahertz Intel Pentium 4

8 kilobyte primary memory cache

512 kilobyte secondary memory cache



Memory Modules

2048 Megabytes Installed Memory

Slot 'A0' has 512 MB

Slot 'A1' has 512 MB

Slot 'A2' has 512 MB

Slot 'A3' has 512 MB



Drives

671.07 Gigabytes Usable Hard Drive Capacity

458.07 Gigabytes Hard Drive Free Space



LG CD-ROM CRD-8522B

RICOH DVD+RW MP5240 [CD-ROM drive]

3.5" format removeable media [Floppy drive]



Maxtor 6L250S0 [Hard drive] (251.00 GB) -- drive 1, s/n L606ELSH, rev BANC1E00, SMART Status: Healthy

SMSC 223 U HS-CF USB Device [Hard drive] -- drive 3

SMSC 223 U HS-MS USB Device [Hard drive] -- drive 4

SMSC 223 U HS-SD/MMC USB Device [Hard drive] -- drive 6

SMSC 223 U HS-SM USB Device [Hard drive] -- drive 5

ST3120023A [Hard drive] (120.03 GB) -- drive 0, s/n 3KA0WYCH, rev 3.31, SMART Status: Healthy

ST3300831AS [Hard drive] -- drive 2, Not SMART



Controllers

Standard floppy disk controller

Intel(R) 82801EB Ultra ATA Storage Controllers

Primary IDE Channel [Controller]

Secondary IDE Channel [Controller]



Display

RADEON 9800 XT [Display adapter]

RADEON 9800 XT - Secondary [Display adapter]

Sony SDM-S71R [Monitor] (17.1"vis, s/n 9320842, February 2003)



Bus Adaptors

Intel(R) 82801ER SATA RAID Controller

NERO IMAGEDRIVE SCSI Controller

Intel(R) 82801EB USB Universal Host Controller - 24D2

Intel(R) 82801EB USB Universal Host Controller - 24D4

Intel(R) 82801EB USB Universal Host Controller - 24D7

Intel(R) 82801EB USB Universal Host Controller - 24DE

Standard Enhanced PCI to USB Host Controller



Other Devices

Texas Instruments OHCI Compliant IEEE 1394 Host Controller

HID-compliant consumer control device

HID-compliant device

USB Human Interface Device (3x)

Logitech QuickCam Pro 4000

Easy Internet Keyboard

Logitech-compatible Mouse PS/2

Generic USB Hub (2x)

Logitech USB Camera (Pro 4000)

NaturalPoint TrackIR 4

Sunplus USB Fingerprint

USB Composite Device

USB Mass Storage Device

USB Root Hub (5x)



Hope this helps a little.

1 - Make sure you have the latest Intel Chipset Drivers.

2 - Make sure you have the latest motherboard Bios.

Hello

Has there been any solutions for this problem? I have the exact same problems as described in this thread. Atm I am running no antivirus/firewall, and I have installed the latest drivers.

AMD x2 3800+
Asus A8N-SLI Premium
GF7800GT
4x512MB 3200

What OS?

Which version of FSX is installed?

Are you running any other add-on applications?

Do you have any firewall/antivirus software installed?