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Vista

Posted: Sun Jan 14, 2007 3:48 pm
by cgp
I'm a quadriplegic and use my Smartnav for all mouse control, with Microsoft Vista do anytime, I was wondering when we may see Vista versions of the drivers and software? I'd even be interested in a beta test program. I want to upgrade, but can't without my Smartnav!

Re: Vista

Posted: Mon Jan 15, 2007 12:31 pm
by VincentG
Currently we are testing our latest versions of the Natural Point software in Vista. The software seems to be compatible with the 32-bit version of Vista, but we can't officially support the OS, until a later point in time.

Re: Vista

Posted: Sun Jan 28, 2007 4:17 pm
by Digitanium
I've purchased Vista (32-bit) and have tested SmartNav 3 (v3.20.30) and it did work to a degree, but smartnav seems to stop responding under some conditions such as when an administrator dialog appears or when you access device manager. Also, whenever you try using ms on-screen keyboard smartnav drops out. if you rely completely on smartnav i'd recommend sticking to XP. I hope the techies can get smartnav running properly under Vista. For now i'll stick to XP.

Nick.

Re: Vista

Posted: Tue Jan 30, 2007 1:26 pm
by VincentG
Are you logging on as the admin?

Re: Vista

Posted: Wed Jan 31, 2007 7:41 am
by Digitanium
Actually, no I'm not, i figured it may be user related, but haven't thought about logging in as admin. If that's the solution i'll give it a go. Will this be resolved though in the near future?

Re: Vista

Posted: Wed Jan 31, 2007 11:45 am
by VincentG
1 - I didn't seem to have any issues, wirh the onscreen keyboard, at least the one built into Vista. What issues were you having?

2 - Turning off the permission settings, for any new install will work around the ability to install in software.

Re: Vista

Posted: Wed Jan 31, 2007 3:14 pm
by Digitanium
Whenever I clicked on the on-screen keyboard the cursor stopped moving and the only way i could get it to move again was to use a normal mouse to minimise the keyboard.

If i keep the smartnav window open during this occurence I can see the dot moving in the tracker window but the actual cursor is just stuck (and the ability switches dont work either). It's a bit frustrating having to have someone move the mouse for me.

As i said i was only logged in as a regular user but i do realise it is a permissions related issue and if it can be resolved i will certainly have another go. Right now i am using xp again.

If there is a particular way to get smartnav running smoothly in vista please give me a clue, lol.

Re: Vista

Posted: Wed Jan 31, 2007 4:30 pm
by VincentG
Have you tried using the Click n' Type keyboard, and see if it works better for you?

http://cnt.lakefolks.org/