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TrackIR drivers cause STOP ERROR on Windows XP Pro

Posted: Thu Feb 15, 2007 4:59 pm
by PapaRoach
Got my TrackIR today, and installed the SW as shown at the instructions. I have installed the driver as requested. After I have pluged in the TrackIR device Windows asked me again to install the driver. So I did. Whilst loading the driver Windows crashes to a blue screen (STOP ERROR).

What can I do to solve the problem??

Kind Regards,
Papa Roach

Re: TrackIR drivers cause STOP ERROR on Windows XP Pro

Posted: Thu Feb 15, 2007 6:36 pm
by VincentG
Hmmm, not good.....

Remove the TrackIR from the USB port.

1 - Try moving to another USB port on the system

2 - Make sure that the chipset drivers are the most current available.

3 - Also check the motherboard bios for updates.

Re: TrackIR drivers cause STOP ERROR on Windows XP Pro

Posted: Fri Feb 16, 2007 1:11 am
by PapaRoach
Thanks for reply,

After I posted last night, I could not stop to fiddle arrund, whilst awaiting the response here.

I did change the USB port for my TrackIR unit, and this did solve the problem imediate.

Reading your Reply this morning, I can confirm that your No1 solution was the one that solved the problem. Still don't understand why, but any how, I'm happy now

Thanks again,
kind regards
Papa Roach

Re: TrackIR drivers cause STOP ERROR on Windows XP Pro

Posted: Mon Feb 19, 2007 3:05 pm
by VincentG
It forces the OS to redetect, and then reinstall the drivers for the unit.