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Register/start up problem

Posted: Thu Jul 07, 2005 1:10 am
by Ceejay
Hi NP,

I changed to a XP machine and didn't get TIR to work. I installed driver 3.13 but it couldn't find the TIR. Then I uninstalled to try again. When doing so I got the following register message:

Unable to delete register key

SYSTEM\CurrentControlSet\Enum\USB\VID_0547&Pid_0080

SYSTEM\CurrentControlSet\Enum\USB\VID_0547&Pid_1002

I tried to delete them manualy but didn't succeed...

When flying Condor I sometimes get a BSOD which shows faulty TIR entries.

Details: P4 / 2,53 / XP SP2 / 1GB / Radeon 9700Pro / TIR sn. 008517 (gx)

I have two questions:
- how can I repair the register?
- how can I get TIR to work?

Can you help me out on this one?

Thanx, CJ.

Re: Register/start up problem

Posted: Thu Jul 07, 2005 8:26 pm
by Birch
Ceejay,

Did you make sure to have the TrackIR hardware unplugged from the USB port when you ran the installation / uninstallation for the software?

Re: Register/start up problem

Posted: Thu Jul 07, 2005 9:03 pm
by Ceejay
Hi Birch,

Yep, I would have forgotten that if it weren't for the hint during installation to disconnect it. I did disconnect when the installation proces ask me to do so...

Thx, CJ.

Re: Register/start up problem

Posted: Fri Jul 08, 2005 6:16 am
by Birch
Please email support@naturalpoint.com with the details you have included in this thread.