forums.naturalpoint.com

I have had a Track IR 1 for a while, and I lost the sheet of dots, so I decided to get a trackhat, however, my Track IR does cannot see the reflective material past about 3 inches. I remember how well this worked with the dots, but I am really dissapointed with the TrackHat, am I doing something wrong??? I have the setting for TrackHat set in the dot size. I am using Windows XP, and there is no way for me to get Admin priveleges here, but that never caused a problem when I was using the dot. I am using the latest version of the Track IR 1 Software. Thanks for the help.

Do you have the settings switched to TrackHat instead of DOT so that it knows to look for a bigger reflector?

I just received my new TrackHat and I am having the EXACT same issue. I had been using a regular baseball hat w/ about an 8 inch row of DOTS lined up across the brim side-by-side that make a "strip". I have always had the software set as "TrackHat" and it has always worked great... so I thought I would buy a hat... which the software doesn't "see" at all. Unless I put TrackHat right up against the TrackIR.

This doesn't seem right. Anyone know why? Any help will be appreciated.

Thanks in advance.

~Angel

The current TrackHat are only just normal hats, there is no built in reflector on the hat. Now the current SmartNAV hat has a built in reflective material build into the product.

http://www.naturalpoint.com/smartnav/st ... _large.jpg

Thank you for your reply. I guess I'm out of luck then. I thought I was buying a "reflective" hat and it would work along with my TrackIR for in-game use. I didn't realize I was simply buying a piece of apparel . . . just a hat.

Hopefully these posts will prevent someone else from making my mistake. I looked at the return policy and there are no returns on wearable merchandise (including TrackHats) so I'm VERY upset right now, but I am upset with myself. I was going to return this for the correct "hat" but it looks like that is not an option. I think I'm getting too old to make purchases without my wife looking them over first... I guess I should have paid closer attention.

With that being said, I will be a good sport about it and I will proudly wear my TrackHat in support of Natural Point. Thanks, it is a great looking hat. I'll follow that link you posted and purchase the hat when my wife gets home from work and she has a chance to look it over and tell me that is what I want!

~Angel

No issues, glad I could help....