USB Device Not Recognized ....PLEASE HELP IF POSS
Posted: Mon May 21, 2007 7:29 pm
Bought the device last year..lasted 2 weeks, found faulty, rma returned and new model exchanged via eDimensional (waited a long time UK here and will not do that again). New model worked great and I used it for about 1 month before busy life forced it to be carefully packed away till next had time to play (after first failure, not taking any risks). Unboxed and played GTR2 fine around 3 weeks ago. Did a fresh install of Windows XP sp2 yesterday and, like so many others have experienced, now the device will not install??? I have tried every single angle possible, device is connected straight to box, device connected before and after software install, regfix, you name it i have tried it. The windows new usb device installed comes up, but can not find the installed drivers. No lights nothing? Obviously I'm thinking here we go again..ANOTHER Trackir device die on me after hardly any use.
One curious thing happened which gives me hope that this device is NOT dead... I thought I would also try all the older drivers, and upon instalation of the old 3. drivers, THEY are recognised and loaded and the red light on the unit comes on, but nothing else works. Yes I tried installing the new software and running the old drivers but no it still dont work.
a copy of my setupapi.log
Heres hoping
a totally gutted
Bill
One curious thing happened which gives me hope that this device is NOT dead... I thought I would also try all the older drivers, and upon instalation of the old 3. drivers, THEY are recognised and loaded and the red light on the unit comes on, but nothing else works. Yes I tried installing the new software and running the old drivers but no it still dont work.
a copy of my setupapi.log
I hope you can gleem info from this to find a solution to the problem, because I can not afford to send this unit back to the states. It seems to me in MY experience with Trackir, which so far has been very short lived tho very enjoyable, that this is a device really not worth the risk unless you have the money to burn. I was soooo looking forward to playing my newly acquired copy of BOB2 now I have the time, but if this unit is also dead then that is it for me with sims. I could not go back to using a flight sim without Trackir and there is absolutely no way I could afford to invest in another unit again. I would be gutted that I had forked out well over �100 for this device only to get barely 2 months use from it, but maybe I could at least recouperate some loss by selling all the sims I bought purely on the fact I would be using Trackir to bring them to life.[SetupAPI Log]
OS Version = 5.1.2600 Service Pack 2
Platform ID = 2 (NT)
Service Pack = 2.0
Suite = 0x0100
Product Type = 1
Architecture = x86
[2007/05/22 02:52:27 3048.135]
#-198 Command line processed: C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\IKernel.exe -Embedding
#E361 An unsigned or incorrectly signed file "C:\Program Files\NaturalPoint\TrackIR4\Drivers\NPUSB3.inf" will be installed (Policy=Ignore). Error 0xe000022f: The third-party INF does not contain digital signature information.
[2007/05/22 02:52:49 500.3 Driver Install]
#-019 Searching for hardware ID(s): usb\vid_0547&pid_2235&rev_0000,usb\vid_0547&pid_2235
#-018 Searching for compatible ID(s): usb\class_ff&subclass_ff&prot_ff,usb\class_ff&subclass_ff,usb\class_ff
#-198 Command line processed: C:\WINDOWS\system32\services.exe
#-166 Device install function: DIF_SELECTBESTCOMPATDRV.
#W059 Selecting best compatible driver failed. Error 0xe0000228: There are no compatible drivers for this device.
#W157 Default installer failed. Error 0xe0000228: There are no compatible drivers for this device.
[2007/05/22 02:52:51 4052.2]
#-199 Executing "C:\WINDOWS\system32\rundll32.exe" with command line: rundll32.exe newdev.dll,ClientSideInstall \\.\pipe\PNP_Device_Install_Pipe_0.{7FA4E4F5-9BD7-4A40-9849-5E46E85F1B39}
#I060 Set selected driver.
#-019 Searching for hardware ID(s): usb\vid_0547&pid_2235&rev_0000,usb\vid_0547&pid_2235
#-018 Searching for compatible ID(s): usb\class_ff&subclass_ff&prot_ff,usb\class_ff&subclass_ff,usb\class_ff
#-166 Device install function: DIF_SELECTBESTCOMPATDRV.
#W059 Selecting best compatible driver failed. Error 0xe0000228: There are no compatible drivers for this device.
#W157 Default installer failed. Error 0xe0000228: There are no compatible drivers for this device.
#I060 Set selected driver.
#-019 Searching for hardware ID(s): usb\vid_0547&pid_2235&rev_0000,usb\vid_0547&pid_2235
#-018 Searching for compatible ID(s): usb\class_ff&subclass_ff&prot_ff,usb\class_ff&subclass_ff,usb\class_ff
#-166 Device install function: DIF_SELECTBESTCOMPATDRV.
#W059 Selecting best compatible driver failed. Error 0xe0000228: There are no compatible drivers for this device.
#W157 Default installer failed. Error 0xe0000228: There are no compatible drivers for this device.
Heres hoping
a totally gutted
Bill