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TrackIR no longer functioning

Posted: Tue Sep 11, 2007 8:41 am
by Timmy3822
Rebooted my PC earlier today, but TrackIR is nolonger working. In the status bar it is shown as "configuring" with the blue LED light flashing periodicly, then stopping. I did a complete uninstall and reinstall of the Track IR software and rebooted etc, but it still doesn't work. I thought that reinstalling would work but it is still not working.

EDIT: Also, in the "main" tab of the TrackIR software it says "Track IR Unknown : *number*" (serial code???)...is this of any significance?

Re: TrackIR no longer functioning

Posted: Tue Sep 11, 2007 3:21 pm
by VincentG
Please email supportaNaturalPoint.com, with the serial number of the TrackIR unit, and short desc. of the issue......