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TrackIR 4 - not registering after latest windows update

Posted: Wed Oct 10, 2007 7:41 am
by X_Man
I have had 2 versions of TrackIR (TrackIR Pro and TrackIR4). I have never came across the issue at hand before. I started my PC as usual and TrackIR started but a pop-up asked me to register the product.

Well I don't have the box anymore and the website needs more into that the serial number - can anyone send me the files I need.

Thanks

Re: TrackIR 4 - not registering after latest windows update

Posted: Wed Oct 10, 2007 10:04 am
by VincentG
What is trying to register?

What type of info is it asking for?

What version of the TrackIR software are you running?

Re: TrackIR 4 - not registering after latest windows update

Posted: Wed Oct 10, 2007 1:59 pm
by X_Man
I am running the latest software.

Re: TrackIR 4 - not registering after latest windows update

Posted: Wed Oct 10, 2007 2:23 pm
by VincentG
answered over the phone......

Re: TrackIR 4 - not registering after latest windows update

Posted: Wed Oct 10, 2007 2:56 pm
by X_Man
So the life span of this equipment is 2 years?

Re: TrackIR 4 - not registering after latest windows update

Posted: Wed Oct 10, 2007 6:31 pm
by VincentG
No, we have hardware that is currently being used by customers that is over 5 years old.......