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A serious problem

Posted: Tue Oct 30, 2007 9:18 am
by Filaw
what can i do with my second tracir 4 6DOF if:

- Cannot be detected as a hardware machine, tried all usb slots + another PC

- No lights in machine while plugged



Got WinXP SP2+ 4.1 soft verison.



What should i do?
get some different .dll things or something like this or play with registr. ? Update WIN?




Thanks !

Re: A serious problem

Posted: Tue Oct 30, 2007 11:35 am
by VincentG
Where did you purchase it?

How long ago?

Re: A serious problem

Posted: Tue Oct 30, 2007 1:01 pm
by Filaw
purchased at any e-shop 7 months ago.

Re: A serious problem

Posted: Tue Oct 30, 2007 2:31 pm
by VincentG
Try contacting the Place of Purchase for a replacement.