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IR4 Dead No Lights Nothing

Posted: Tue Oct 30, 2007 9:45 pm
by flyingpiggy
Hi
IR4 purchased from yourselves February 2007, has stopped working,I have downloaded and installed 4.1.030 B final, also NPRegfix.exe, still nothing. Changed USB ports and plugged into another machine. I have read other post where you advised user to return to supplier for replacement. Is this a known fault?
I think the serial number which I found on a Bar Coded lablel on the USB cable is = 0xxxxxx

Kind regards

Win XP Pro sp2
4200 Dual Core
2GB DDR

Re: IR4 Dead No Lights Nothing

Posted: Wed Oct 31, 2007 10:54 am
by VincentG
Please email support, with your serial number, and description of the issue.