Page 1 of 1
Bad pixel on Camera
Posted: Wed Dec 26, 2007 3:20 pm
by grupamy
Hi, I have got a bad pixel on one of my cameras. Is there any solutions to solve this problem? warranty or something like this?
Thx for reply
Re: Bad pixel on Camera
Posted: Wed Dec 26, 2007 4:02 pm
by VincentG
Have you tried reseting the camera?
Moving USB ports?
Re: Bad pixel on Camera
Posted: Wed Dec 26, 2007 4:32 pm
by Jim
Hello:
The imagers we use do have a bad pixel policy on them. Typically, if it is just a single pixel bad on the imager we will let it go through, as the Arena software will remove it and the object building code will fill it in. If you want it replaced, we will do that for you, but I wouldn't worry about it from a performace standpoint.
Re: Bad pixel on Camera
Posted: Wed Dec 26, 2007 5:23 pm
by grupamy
ok I'll check the usb cable and let you know