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tracking under Vista

Posted: Sun Jan 06, 2008 9:37 am
by bengo
Hello,
I'm using a TIR3 with vector expansion and the TrackClipPro on a Vista32 machine.
I've noticed following, when using your latest drivers :
After launching the TIR-software, the status in the left-bottom-corner says : tracking. Selecting the 'Tracking', 'Heads' and 'Gauges' in the 'View'-menu confirms all that. But, as soon as I hit the 'Profiles'-tab the status in the left-bottom-corner starts flickering between 'Tracking' and 'No Data' very fast. Checking the tracking through 'View'-'Heads' only confirms that the tracking is erratic and stuttery. This can be solved by exiting the TIR-software and launching it again. Could you please check and see if this is a reproducable issue ?
Thank you

Re: tracking under Vista

Posted: Mon Jan 07, 2008 3:44 pm
by VincentG
It isn't anything that I have seen before. When you are looking at the tracking screen, is it losing track of the IR dots?

Re: tracking under Vista

Posted: Mon Jan 07, 2008 3:50 pm
by bengo
Hi Vincent,

the three green dots stay visible all the time.

wkr

Re: tracking under Vista

Posted: Mon Jan 07, 2008 3:57 pm
by VincentG
Hub, or connected directly to the system?

Tried a clean install of the TrackIR software?

Re: tracking under Vista

Posted: Mon Jan 07, 2008 4:04 pm
by bengo
It's connected to a hub, but I can't really see that's what's causing the problem, as TrackIR performs flawless, as long as I don't touch the 'Profiles'-tab.
I did the reinstall already.
It's no big deal, I can live with it. Just wanted to report it, in case there were other users experiencing the same thing.
Thanks for looking into it.

Re: tracking under Vista

Posted: Mon Jan 07, 2008 4:16 pm
by VincentG
Hub have its own power supply?

Re: tracking under Vista

Posted: Mon Jan 07, 2008 4:22 pm
by bengo
Yes

Re: tracking under Vista

Posted: Mon Jan 07, 2008 4:27 pm
by VincentG
any other apps, running in the background?

Re: tracking under Vista

Posted: Mon Jan 07, 2008 4:33 pm
by bengo
Nothing extraordinary. Testing is done directly after Vista start-up.