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TrackIR won't load
Posted: Thu Feb 21, 2008 3:03 pm
by Dys
The problem started when I adjust the graph for the X motion to make it dead zone and extremely sensitive. I put most of the points on the graph up as high as they could go. It didn't quite work because when I just turned my head looking left or right there would be full X motion. Then I closed TrackIR and it was never able to be launched again. I click on the icon and a timer comes up for under a second and goes away then trackir takes up 90+% of CPU. I uninstalled and reinstalled multiple times and I still have the problem. I also tried it with the newest software version.
Re: TrackIR won't load
Posted: Thu Feb 21, 2008 3:28 pm
by VincentG
1 - What version of the TrackIR software are you running?
2 - What version of Windows?
3 - Are you running any Anti-virus/Firewall software?
4 - In the following folder location, C:\Program Files\NaturalPoint\TrackIR4\Profiles, what is the file size for each profile?
5 - Have you made any changes to the system recently?
6 - Have you tried the TrackIR on another system?
7 - Does it hang as well, when the hardware is not plugged into the system?
Re: TrackIR won't load
Posted: Thu Feb 21, 2008 5:10 pm
by Dys
Version 4.1.030 - Final B
Windows XP Pro
Avg Antivirus no firewall (maby windows firewallnot sure...)
Combat Flight is 2kb, Default profile is 319,492kb, Flight is 2kb, racing is 2kb
No changes to the system only the trackir setings I explained earlier
No
Yes
Re: TrackIR won't load
Posted: Thu Feb 21, 2008 5:17 pm
by VincentG
The issue is the default profile that is larger than 4kb
Remove the TrackIR software by doing the following:
a. Click "Start"
b. Click on the "Control Panel"
c. Click "Add/Remove Programs"
d. Find "TrackIR" and click "Change/Remove"
e. Once launched it will give the option to completely remove it.
f.
Delete the NaturalPoint folder at the following location, C:\Program Files\NaturalPoint
g. Download and reinstall the software from the following location,
http://www.naturalpoint.com/trackir/06- ... nuals.html
Re: TrackIR won't load
Posted: Thu Feb 21, 2008 5:26 pm
by Dys
Is it alright to try to do something similar to the settings again or will it cause the problem again?
Re: TrackIR won't load
Posted: Thu Feb 21, 2008 5:38 pm
by VincentG
You should be fine to adjust a new profile, there just happens to be corruption in this one........
Re: TrackIR won't load
Posted: Thu Feb 21, 2008 7:15 pm
by Dys
Why does my armed assault profile now only have yaw and pitch.... wrong software link?
Re: TrackIR won't load
Posted: Thu Feb 21, 2008 7:18 pm
by Dys
all of them only have yaw and pitch now....?
Re: TrackIR won't load
Posted: Fri Feb 22, 2008 10:49 am
by VincentG
Are you looking at the profiles in the upper section, or the lower section (default, flight, racing ect.)?
Is the TrackIR device plugged into the system?
Re: TrackIR won't load
Posted: Fri Feb 22, 2008 3:52 pm
by Dys
I'm not sure because I can't load trackir again ... my default profile went back up to 79,876 and this time i didnt do anything. Yes its plugged in but it wasnt tracking with this new software with only yaw and pitch before i got the problem again.