forums.naturalpoint.com

Hi all,
First time post. I've been using SmartNav for 9 months now off and on. The "off" part of "off and on" is due to the fact that the SmartNav ceases to work after I sleep/wakeup my laptop. It starts working again after I reboot.

I'm on XP and reboots are so painful that half the time I don't bother -- kinda defeats the purpose. I remember when I installed SmartNav I got warnings like "this is not a certified XP driver blah blah blah".

Wondering whether "not certified" is the reason for this problem.

Also wondering whether if I upgrade to SmartNav3, will these problems go away?

Also wondering whether the special upgrade price to SmartNav3 would still be available to me?

-kq

Hello,

Please let me know the serial # of the SmartNAV unit and your current version of software so I can provide more specific information.

We have had a user develop a work-around for the hibernate issue here:
http://forums.naturalpoint.com/cgi-bin/ ... 4;t=000049

This issue has also been addressed in the SmartNAV3 software and will not be a problem if you upgraded.

The special upgrade price is still available, if you are interested please give us a call at 1-888-865-5535.

Thanks for taking the time to post.

Cheers,
Kevin