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Status: No Data
Posted: Sat Jun 07, 2008 9:24 pm
by vintage
I just purchased TRI4. I have not been able to get it to work. The blue and green lights are on and steady but the Status says No Data.
In the view mode under tracking, I can see the three dots and looks like it is working. The heads and gauges views do not show any movement.
I do not have another computer to try it on and have up graded to the latest version of the software. Changing the ports had no effect.
Any help is appreciated.
Re: Status: No Data
Posted: Mon Jun 09, 2008 10:54 am
by VincentG
On the tracking screen, do the 3 green dots move around?
Any red?
What version of Windows?
Re: Status: No Data
Posted: Mon Jun 09, 2008 7:09 pm
by vintage
Yes the three dots move around, however two are red and one is green. I am using Windows XP Home Edition Version 2002 Service Pack 2.
Re: Status: No Data
Posted: Tue Jun 10, 2008 12:38 pm
by VincentG
Is the software setup in dot tracking mode?
Re: Status: No Data
Posted: Tue Jun 10, 2008 1:22 pm
by vintage
I will check it out this evening!
Re: Status: No Data
Posted: Tue Jun 10, 2008 8:22 pm
by vintage
No it was not. It does work in dot mode but I only get to use the Yaw and Pitch. What do I have to do to get it working fully functional?
Re: Status: No Data
Posted: Wed Jun 11, 2008 2:27 pm
by VincentG
Are you using the metal clip?
Select vector, in the profiles.
Is there any other red or green on the tracking screen?
Re: Status: No Data
Posted: Thu Jun 12, 2008 6:39 pm
by vintage
Yes my lights in the room even on a dim setting were interfering with the unit. Everything is working in Vector mode. Thanks for the help!!!!!!!!!!!!!!!!!!