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Just got my smartnav

Posted: Sat Aug 30, 2008 6:26 pm
by PaulF
So I got my smartnav on Monday. It broke on Wednesday. the sensor piece broke off the piece that connects it to the monitor. I was pretty careful with it. I tried for a while and was unable to reconnect the two pieces and it looks like the glue kinda stuff holding the pieces together broke.

I suspect I got a defective one. But in any case it was not really working out how I wanted it to so I would like to know how I can return it.

You can respond to me either here or at xxxxxxxxxxxx

However, I am from new Orleans and am evacuating right now so I may not be able to respond immediately.

Thank you,
Paul Fisch

Re: Just got my smartnav

Posted: Tue Sep 02, 2008 1:28 pm
by VincentG
Please send your camera serial number, and order number, with the nature of the issue to support.