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If the Camera crashed wich is the Licensecam

Posted: Wed Sep 17, 2008 5:43 pm
by vonmorgen
Hey NP Team,

I#m working since three days with your cameras, and I have now the following Prob.
The Camera, wich is bound by the the License is not working and there is right now, no way to start the Arena Software :(

What 2 do.

Please...

regards from germany

vonmorgen

Re: If the Camera crashed wich is the Licensecam

Posted: Wed Sep 17, 2008 10:22 pm
by Birch
Please contact support@naturalpoint.com and we will see what we can do for you.

When you send the email, be sure to include as much information as possible about why and how the licensed camera is not working. This will allow us to help you as quickly as possible.

Re: If the Camera crashed wich is the Licensecam

Posted: Thu Sep 18, 2008 8:19 am
by VincentG
Also answered in email yesterday, please check your spam filter as it might have been sent there by your email client, if you haven't received my reply yet.