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Runtime error
Posted: Sun Nov 16, 2008 3:33 pm
by argosafe
Hello, first post (*and problem!).
Unexpectedly, my Track IR4 software (latest version) will not start. What is displayed is
"Runtime error! This application has requested the runtime to terminate it in an unusual way....."
Can anyone help?
Thanks
Re: Runtime error
Posted: Mon Nov 17, 2008 9:07 am
by Crewecut
Which operating system are you using? XP or Vista, and which version?
Which TIR software version are you using?
Re: Runtime error
Posted: Mon Nov 17, 2008 2:43 pm
by VincentG
Running any other applications in the background?
Is this before or after starting a gaming application?
Re: Runtime error
Posted: Tue Nov 18, 2008 8:46 am
by argosafe
Hello,
I'm running XP SP3 and TrackIR doesn't fire up either before or during an FS2004 session. Other than what is running during FS2004 - which is Active Sky 6.5, - there are no non standard apps running.
I have removed TrackIR 3.036 and reinstalled to no effect.
Thanks
Re: Runtime error
Posted: Tue Nov 18, 2008 8:46 am
by argosafe
Sorry, 4.036!!
Re: Runtime error
Posted: Tue Nov 18, 2008 1:40 pm
by VincentG
In the following folder location, C:\Program Files\NaturalPoint\TrackIR4\Profiles, what is the file size for each profile?
So the software isn't loading, when selecting the shortcut key, or it just isn't detecting the gaming application?
Re: Runtime error
Posted: Tue Nov 18, 2008 2:07 pm
by argosafe
The three profiles show 2Kb each. The software isn't loading - either in or out of game. I just get that error message re runtime.
Thanks
Re: Runtime error
Posted: Tue Nov 18, 2008 2:24 pm
by VincentG
What 3 profiles are listed?
Re: Runtime error
Posted: Tue Nov 18, 2008 2:27 pm
by argosafe
Combat_Flight, Flight and Racing
Re: Runtime error
Posted: Tue Nov 18, 2008 3:24 pm
by VincentG
OK -
Remove the TrackIR software by doing the following:
a. Click "Start"
b. Click on the "Control Panel"
c. Click "Add/Remove Programs"
d. Find "TrackIR" and click "Change/Remove"
e. Once launched it will give the option to completely remove it.
f. Delete the NaturalPoint folder at the following location, C:\Program Files\NaturalPoint
g. Download and reinstall the software from the following location,
http://www.naturalpoint.com/trackir/06- ... nuals.html