forums.naturalpoint.com

I am a developer with (excruciating) RSI in my mousing shoulder. I was ecstatic when I learned of the SmartNAV product. I just installed and tried to use it...

Whenever Visual Studio 2008 is active, the cursor stops moving. I tried a WPF application I developed and the cursor also stopped responding. I tried MySql Workbench (also WPF, I believe); same result.

Other applications (World of Goo, ArtRage 2) work fine. VS2005 works, too (aruh?).

I am running Vista Ultimate 32 bit. Any ideas?

Hello,

We haven't heard of this before, but will investigate it. One thing you could try in the mean time is :

Control Panel -> Behavior Tab -> Mouse Override Delay = 0 seconds

Thanks for the response. I tried your suggestion, but it didn't help.

One other tip....

Could you try running both applications as an admin (Right click on their shortcuts, and select run as admin)

Interesting and makes sense.

I normally run these apps in admin mode (VS2008 really has to to be useful). So I tried running them without admin and the cursor is responsive.

It seems that SmartNav attempts to send mouse messages directly to apps rather than going through the HID layer? It also explains why the cursor goes dead when the UAC screen is active.

LOL, so I guess the obvious answer is to run SmartNav in admin mode ... I tried that everything seems happy. Thanks for the tip!