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USB - Exceeding power limits

Posted: Fri Dec 26, 2008 9:39 am
by Rasputitsa
Have version 4.1, build 36 which worked OK with original computer. Now with new computer will not work and shows message - USB exceeding power limits of its hub point - any ideas ? :)

Re: USB - Exceeding power limits

Posted: Fri Dec 26, 2008 11:12 am
by VincentG
Connected directl;y to the PC?

Using a hub?

Tried moving USB ports?

Re: USB - Exceeding power limits

Posted: Fri Dec 26, 2008 1:03 pm
by Rasputitsa
Thanks for the reply :), yes it is connected by one of the USB ports direct into the computer. I have tried the other ports, but with the same result. The TrackIR lead has to be disconnected from the USB so that it can be reset, with a warning that the port will be disabled if this is not done. Using Windows XP.

Re: USB - Exceeding power limits

Posted: Fri Dec 26, 2008 1:42 pm
by VincentG
Please send an email to support, with a link to this forum, with your camera serial number.

Re: USB - Exceeding power limits

Posted: Fri Dec 26, 2008 2:22 pm
by Rasputitsa
Thanks, done that.