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AV Scene Cam not working

Posted: Thu Jan 29, 2009 5:48 am
by Peter1981
Hello everyone.
I have some Problem with the AV scene Cam. I tried to add an extra Canon cam to a Project so that i can see what i have captured to analyse it afterwards and to improve my Arena results.
Every time I tried it, I only get a black AV Screen Window. I tired to use one of my Optitrack Cams but there I only also gets a black screen (but i can see the seconds counting in the lower right corner).
When i try to open the Video stream directly in Windows I don�t have any kind of Trouble, it works perfect.
I think I can remember that it worked in the 1.3 Version...but since 1.4 i don�t get any Video stream....Could that be?

Any ideas or help?

Peter

Re: AV Scene Cam not working

Posted: Thu Jan 29, 2009 1:37 pm
by VincentG
Well, the AV support was added in 1.4 of the Arena software.

Is the AV camera, that you are using, connected to the same USB hub(s) as the rest of the cameras?

What version of Windows are you using?

How many cameras are you running?

What type of PC are you using?

Have you followed all of the recommendations in the Scene AV FAQ?
http://www.naturalpoint.com/optitrack/s ... .html#q506

Re: AV Scene Cam not working

Posted: Fri Jan 30, 2009 3:18 am
by Peter1981
I tried it in different Ways... I tried a Canon XM2 via Firewire, a small Webcam (using an normal USB port, no HUB) and one of the V100 (first try: connected over HUB and second try: using a single USB port for it).

My System:

Windows XP Professional (5.1, Build 2600) Service Pack 2
Intel(R) Core(TM)2 Quad CPU Q9300 @ 2.50GHz (4 CPUs)
3070MB RAM
NVIDIA GeForce 8800 GTX

My Arena:

12 V100 Cams connected over 4 USB (4PORT) HUB
ARENA v1.4

Re: AV Scene Cam not working

Posted: Fri Jan 30, 2009 3:23 pm
by VincentG
Please send us a screen shot, of the asset manager, within the Arena software, with all nodes expanded.

support @ naturalpoint.com

w/ a link to this forum.

Re: AV Scene Cam not working

Posted: Wed Feb 18, 2009 5:28 am
by Peter1981
Sry that it took me so long for an answer on this Post but i had many things to do....

I tried it again today.....and now it works....funny computers....

I don�t know what i did or changed but it works now :)

Greetings by Pete

Re: AV Scene Cam not working

Posted: Wed Feb 18, 2009 10:26 am
by VincentG
OK, let us know if you have anymore issues.