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Crash happens when start recording!

Posted: Wed Feb 11, 2009 2:31 pm
by zsll
Hi

I installed Arena in a xp sp2 system and every time I started recording there will be a pop-up says "runtime error The application has requested the Runtime to terminate it in an unusual way...". Have you experienced this and how to address this please? Thank you.

Re: Crash happens when start recording!

Posted: Wed Feb 11, 2009 4:04 pm
by VincentG
What version of Arena are you using?

Laptop/desktop system?

System specs?

Have you tried a clean software install?

Re: Crash happens when start recording!

Posted: Wed Feb 11, 2009 4:37 pm
by yoshi
Also does the hard disk Arena is installed have free space? Arena caches data to a temporary file while recording to minimize memory usage. Can you retry recording with at least 1GB free hard disk space?

Re: Crash happens when start recording!

Posted: Thu Feb 12, 2009 10:50 am
by zsll
Hi

I am using a powerful desktop computer with 2.66Ghz cpu, 1gb memory and more than 60GB free harddrive space. The arena I am using is 1.4 fianl. I have tried to reinstall it while we still have this problem.

Re: Crash happens when start recording!

Posted: Thu Feb 12, 2009 2:14 pm
by VincentG
What type of video card are you using?

Re: Crash happens when start recording!

Posted: Fri Feb 13, 2009 10:51 am
by zsll
Hi

When crashes happen, I am using not using the administrator account. Now when I log in as the administrator of the computer and it's fixed. Thanks still.