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USB problems

Posted: Sat May 23, 2009 1:08 am
by white_eagle
I have two USB HID devices connected to my computer that are not recognised by the software that uses them when TrackIR software is running. (both version 4 and 5).

The errormessage I get when I open the software for these HID devices is: "Can not create device file" Somehow the TIR software prevents the other software from opening a device handle to these USB devices, altough they are present. Quitting the TIR software makes it possible again for the other software to communicate with their HID Devices.

I have a TrackIr 4 pro. OS is XP pro SP3.

Is this a known issue and is there a workaround?

Re: USB problems

Posted: Tue May 26, 2009 3:58 pm
by VincentG
What is the version number for the TrackIR drivers?

Does this occur if the hardware is plugged into the software, or whenever the TrackIR software is running?