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Internal Failure Error Number 0x80040707

Posted: Sat Jun 06, 2009 9:17 am
by toby23
I have a TrackIR4 and and a Track Clip Sensor.
I stopped using it a few months ago and uninstalled the software.
Now I want to use it again but EVERY time i try to install the software, it doesn't matter which version, I get an 'Internal Failure' Error Number 0x80040707 and the installer quits.
This is driving me nuts!!! Why won't the software install???

Please help....
Thanks, Toby

Re: Internal Failure Error Number 0x80040707

Posted: Sun Jun 07, 2009 3:38 am
by toby23
Some more info for you:

Operating System: Win XP Pro SP3
All drivers are up to date.

TrackIR was working fine before i uninstalled it a few months ago.
Every other installer works fine, i'm only having problems with TrackIR.

I have looked everywhere online and NONE of the proposed solutions i have found help.

TrackIR and Natural Point files have been completely removed from my system.

I don't have a 2nd pc to install the software to (so i can copy the folder across) but if someone could send me their Natural Point folder, that would be very helpful...

Thank you for your help,

Toby

Re: Internal Failure Error Number 0x80040707

Posted: Mon Jun 08, 2009 8:56 am
by toby23
Can nobody help?

I cannot be the only one with this problem!

Somebody... anybody? please...

Re: Internal Failure Error Number 0x80040707

Posted: Mon Jun 08, 2009 11:13 am
by Seth Steiling
Hi Toby,

Shoot me an email.

seth @ naturalpoint . com

Re: Internal Failure Error Number 0x80040707

Posted: Mon Jun 29, 2009 8:48 am
by CrisMoreno
Could you please make the solution more public? I have the same problem. Thanks a lot!

Cris

Re: Internal Failure Error Number 0x80040707

Posted: Tue Jun 30, 2009 12:25 pm
by Yannick31
Hi everyone,

I have the feeling that I get the same problem. I
posted
yesterday in the forum, but not at the right place.
I should have search a little bit more...

Yann

Re: Internal Failure Error Number 0x80040707

Posted: Tue Jun 30, 2009 2:07 pm
by VincentG

Re: Internal Failure Error Number 0x80040707

Posted: Wed Jul 01, 2009 1:48 pm
by Yannick31
Hi everyone,

Good news ! I managed to correctly installed my Track IR !
Vincent provided me with a partial help (sorry Vincent... anyway it was a good help :grin: !!)

In fact the relevant link was this one !

I followed the procedure and realized that the "startup" folder didn't exist :

[img]E:\bureau\regedit.jpg[/img]

Consequently I created this folder :

[img]E:\bureau\startup%20folder.jpg[/img]

I then tried to install the Track IR again... and it worked !

I don't know if this solution fits with the other situations previously mentionned in this forum, but if it may help...

Re: Internal Failure Error Number 0x80040707

Posted: Wed Jul 01, 2009 1:55 pm
by Yannick31
Sorry, I did'nt managed to add my screenshots in my previous post. I'll try later.

Re: Internal Failure Error Number 0x80040707

Posted: Thu Jul 02, 2009 1:21 am
by CrisMoreno
Thanks Vincent, now it's working....