I love the TrackIR 5 great stuff but........
Posted: Mon Jul 13, 2009 6:34 am
... i'm sorry to say i feel pretty miffed about my experience. Not with RC Simulations though, they were great!
I paid �150 for the TrackIR and Track Clip Pro. It arrived with a broken arm (packaging was 100% undamaged) on the Track clip pro. Then i thought, oh i'll just use the cap thing instead until i get a replacement sent out! I put the small base on the top left of the monitor and went to install the unit, nice! someone can't tell the difference between north & south magnetic fields lol. Anyway, I ultimately got these issues resolved by RC Simulations, these people were so helpful! i got replacement components the following day!
Now i've installed the latest (beta) software, plugged in the TrackIR, plugged in device, device was found and installed. The TrackIR device is on the left of my monitor and the track clip pro is installed on the left side of my headphones, angles of both devices are fine, i have no light sources or reflecting things behind me, yet when i run the software the orientation goes haywire and starts flashing all over the place. Then after a few minutes it calms down a bit and i find i can move around in all axis fine. I can run Arma2 and it'll play fine for a non fixed amount of time then it'll start flashing all over again. All default settings in the software but i have overwritten the profiles with the latest from the website.
How can a simple thing like a magnet orientation effect an item of such expense? I hear im far from alone with the issues i've experienced
Having seen how flimsy the 2 prongs are (bit with O ring between) that hold the boom arm to the track clip pro i'm constantly having to be ultra careful when i put my headphones down for fear of it snapping.
I do love the device when it works but given the issues i've experienced i sometimes wonder if my �150 was well spent.
Surely there must be a reason why it does this. I have tried lots of things to remedy the problem, the only one that i feel actually does something is if i change from precision to standard.
Someone suggested i try uninstalling the beta and install the lastest full v4?
Suggestions?
I paid �150 for the TrackIR and Track Clip Pro. It arrived with a broken arm (packaging was 100% undamaged) on the Track clip pro. Then i thought, oh i'll just use the cap thing instead until i get a replacement sent out! I put the small base on the top left of the monitor and went to install the unit, nice! someone can't tell the difference between north & south magnetic fields lol. Anyway, I ultimately got these issues resolved by RC Simulations, these people were so helpful! i got replacement components the following day!
Now i've installed the latest (beta) software, plugged in the TrackIR, plugged in device, device was found and installed. The TrackIR device is on the left of my monitor and the track clip pro is installed on the left side of my headphones, angles of both devices are fine, i have no light sources or reflecting things behind me, yet when i run the software the orientation goes haywire and starts flashing all over the place. Then after a few minutes it calms down a bit and i find i can move around in all axis fine. I can run Arma2 and it'll play fine for a non fixed amount of time then it'll start flashing all over again. All default settings in the software but i have overwritten the profiles with the latest from the website.
How can a simple thing like a magnet orientation effect an item of such expense? I hear im far from alone with the issues i've experienced
Having seen how flimsy the 2 prongs are (bit with O ring between) that hold the boom arm to the track clip pro i'm constantly having to be ultra careful when i put my headphones down for fear of it snapping.
I do love the device when it works but given the issues i've experienced i sometimes wonder if my �150 was well spent.
Surely there must be a reason why it does this. I have tried lots of things to remedy the problem, the only one that i feel actually does something is if i change from precision to standard.
Someone suggested i try uninstalling the beta and install the lastest full v4?
Suggestions?