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track ir 5 pro clip has broken surprise surprise...

Posted: Sun Sep 27, 2009 4:35 pm
by nigelm
very clever naturalpoint the two weakest parts of the track ir 5 proclip which both move and clip hence are under duress are flumsy plastic latches..

Why have you designed this to break?

In a way you are stealing from me, I purchased this unit to do as is disribed in and short order it breaks because YOU designed it that way.


These parts should be METAL.

Why in gods earth would you design the clip like?

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Please can you pm me or email me with instructions of how I can have this resolved here in the UK, item was purchased 4 weeks ago.

Re: track ir 5 pro clip has broken surprise surprise...

Posted: Mon Sep 28, 2009 2:37 pm
by VincentG
If you purchased the device from a UK delear please contact them directly. If purchased directly thru NaturalPoint, please email support.

Re: track ir 5 pro clip has broken surprise surprise...

Posted: Wed Apr 24, 2013 10:37 am
by oaknest
Wow, my clip broke in the exact same spot the first time I tried to adjust it. It's amazing to me to see in the four years since this post that the clips are still made with amazingly fragile plastic.

Re: track ir 5 pro clip has broken surprise surprise...

Posted: Fri Apr 26, 2013 1:29 pm
by roads
I think looking for another manufacturer wont help it�s a design flaw clearly.

Re: track ir 5 pro clip has broken surprise surprise...

Posted: Mon Apr 29, 2013 12:21 pm
by Shampie
got my trackclip duct taped and super glued since forever :/