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Vista issue, please help

Posted: Sat Oct 03, 2009 11:46 am
by thnewton
Hi,

Wonderful product (smartnav at). I use a regular mouse and my finger to click, but can't move my hand so exclusively use the smartnav to move the cursor.

Till now I have used it on an XP machine. Today, I'm trying to set up a Vista machine to use. No problem with install, and tracing at all. But I'm alarmed Vista's tendency to block smartnav mouse movement when installing other software, certain dialogs, etc... I get stranded, not able to physically move the mouse to say "allow" etc.

Is there a way to assure I can always have cursor control in Vista?

Re: Vista issue, please help

Posted: Sun Oct 04, 2009 7:33 pm
by thnewton
I see that disabling user account control helps somewhat, but is it really impossible to retain cursor control always?

Re: Vista issue, please help

Posted: Mon Oct 05, 2009 12:14 pm
by VincentG
Currently no, as Vista sets the interface, outside of the normal Window permission levels, and disables most devices.

Re: Vista issue, please help

Posted: Mon Oct 05, 2009 3:39 pm
by thnewton
[quote=NaturalPoint - Vincent]Currently no, as Vista sets the interface, outside of the normal Window permission levels, and disables most devices. [/quote]

That's not what I wanted to hear, Vincent, but thanks. Do you see improvements in accessibility with Windows 7?

Re: Vista issue, please help

Posted: Mon Oct 05, 2009 5:33 pm
by VincentG
The UAC is not as pronouced within Windows 7, if you are logged in as an admin.

Re: Vista issue, please help

Posted: Tue Oct 06, 2009 1:33 pm
by dkehler
[quote=NaturalPoint - Vincent]The UAC is not as pronouced within Windows 7, if you are logged in as an admin. [/quote]

So if you're logged in as an admin in Windows 7, are there times when the SmartNav will not function? This is a critical consideration, because I am planning to upgrade from XP.

Re: Vista issue, please help

Posted: Tue Oct 06, 2009 2:20 pm
by VincentG
I haven't had any issues within Windows 7, in the testing I have done.