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Update for V100 + Arena1.4 ?

Posted: Wed Nov 11, 2009 12:26 pm
by HeroFay
We purchased the OptiTrack V100 (old) cameras with the software of Arena years ago.

Now we find that the Arena 1.5 software seems very interesting, and we would like to update from 1.4 to it recently.

How should we acquire and purchase or update a new license for that?

Thanks!

Re: Update for V100 + Arena1.4 ?

Posted: Wed Nov 11, 2009 12:44 pm
by HeroFay
And we think we had already locked an OptiTrack software license to a V100 old camera and would like to transfer it to a Hardware Key. Is it still viable?

Re: Update for V100 + Arena1.4 ?

Posted: Wed Nov 11, 2009 1:02 pm
by VincentG
You can look up the status of your current license here -

http://www.naturalpoint.com/optitrack/s ... _form.html

If it is expired, you will need to purchase the yearly maintenence, until your license is up to date -

http://www.naturalpoint.com/optitrack/p ... mocap.html

Unfortunately once the the license is activated to a hardware serial number, it is tied to that serial number -

http://www.naturalpoint.com/optitrack/s ... q.html#q11

Re: Update for V100 + Arena1.4 ?

Posted: Wed Nov 11, 2009 2:21 pm
by HeroFay
Thank you Vincent!

I am happy to know that we could update the license yearly maintenance to use the new software.