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Strange Video Bug!

Posted: Wed Apr 21, 2010 11:39 am
by rock soderstrom
Hello,

when we use the video recording function during a mocap session, in Arena the video stream is fine.

The recorded video data on hard disc however is mirrored and up side down. The colors of the video are tottaly wrong!

Any ideas what�s going on here?

Thanks in advance

rock

additional info: PAL standard video cam, DV based Canon XM2 via firewire, latest arena version, video recordings outside of Arena are fine.

Re: Strange Video Bug!

Posted: Thu Apr 22, 2010 10:03 pm
by rock soderstrom
Hi,

after some further testing, I would say its a problem of Arena with PAL cameras?

Can anybody confirm that the av-scene recording function works with PAL cameras?

Best regards

rock

Re: Strange Video Bug!

Posted: Fri Apr 23, 2010 12:06 am
by Birch
Thanks for bringing this to our attention, we're looking into it now.

Re: Strange Video Bug!

Posted: Tue Apr 27, 2010 2:38 pm
by rock soderstrom
Hi Birch, thanks for the update but the problem is still there!

regards

Re: Strange Video Bug!

Posted: Wed Apr 28, 2010 12:44 am
by Birch
We've had a subsequent update since the link I sent you earlier which is more likely to fix the issue (confirmed by another customer). Check your PMs for a link.

PAL Problem solved!!!

Posted: Thu Apr 29, 2010 4:41 am
by rock soderstrom
Hi Birch,

the new update works perfect, problem solved!

Thanks a lot! :D