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Earlier today I received my new TrackIR 4 Pro and Windows does not recognize the device.
I do not see in the device manager. The Tracker does not see software move the headtracking.
LED does not light
I have Windows Vista 32bit.
I am Spanish, and translated it with google, sorry.
I hope I appreciate any help!

Regards

Bruno

What version of the TrackIR software are you using?

Do you see the TrackIR listed in the system device manager?

Do you have an other devices listed in the device manager?

Are you connecting the TrackIR directly to the PC, or are you using a hub of any kind?

Hi Vincent!

I have tested the software version xxx028, xxx035, xxx036, xxx037 and 5.0. With no recognize the device.
TrackIR not included in the device manager.
I have other devices such as Saitek X52 running smoothly.
TrackIR connect directly to pc.
Windows Vista 32 bit

Thank you very much .. I hope you can help me.

Bruno Greetings!

Can you try the device on another system?