Replacement for USB cable
Posted: Tue Jun 15, 2010 11:48 am
What is the policy on replacing a USB cable purchased from your online store that consistantly causes camera dropouts?
If you are having a problem with a USB cable and camera dropouts then please contact support@naturalpoint.com.
Generally, hardware purchased from NaturalPoint will be covered by our standard warranty as explained here :
http://www.naturalpoint.com/optitrack/c ... ranty.html