TIR5 problem

Post Reply
Romano
Posts: 8
Joined: Tue Jun 30, 2009 9:11 pm

TIR5 problem

Post by Romano »

I purchased my Trackir5 last July, last night when I went to use it the unit didnt work.....I closed the software a couple of times but got the same result....I unplugged the unit and did a reboot of my system and re-plugged in the unit.....window does not see the device, and the TIR software says (no device detected).....this morning I brought the unit to work and plugged it in to my work computer and got the same results.
My one year warrantee has just expired, the last time I used the unit (3 weeks ago) it would have still been under warantee...
What are my options?
Please help
Rom
VincentG
Posts: 7728
Joined: Mon Jul 17, 2006 5:00 am
Location: Corvallis, Oregon

Re: TIR5 problem

Post by VincentG »

Please email support with your issue, and camera serial number.
Post Reply